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Tree down. Call and get a straight answer.
Monsoon season snaps pines every year. We will tell you honestly whether it is a today job or a tomorrow job.
Do these first
Before you call anyone, thirty seconds of triage:
- Anything touching a power line is not a tree problem. Treat every downed line as live. Stay well back and call APS at 800-253-9405. Nobody should be cutting near an energized conductor.
- If the tree is on the house and the structure is groaning or shifting, get everyone out. The house can be repaired.
- Smell gas, or see a hit meter or line? Leave and call Unisource. Not a tree call.
- Photograph everything before any cutting starts, from several angles. You will want that record later, and it costs you nothing now.
Once the hazards are handled, call 928-232-0011 and describe what you are looking at. Texting a photo to the same number is usually faster than explaining it.
How we prioritize
We will be honest about when we can get there rather than promising an hour we cannot make. Order of urgency:
- Tree on a structure, or a partially fallen tree still held up by something and able to move.
- Blocked access — you cannot get a vehicle out, or emergency services cannot get one in.
- Hangers. Broken limbs lodged in the canopy over a walkway, a driveway or a play area. These come down on their own schedule.
- Everything else. A pine across the back fence line that is not threatening anything can wait a few days, and we will say so instead of charging you emergency rates for it.
Why pines fail here
Prescott storms do not need to be extraordinary to take down a tree. A ponderosa rooted in shallow decomposed granite has less anchorage than its height suggests. Add a saturated monsoon soil profile, a dense unthinned crown acting as a sail, and a sixty mile an hour downburst, and the root plate lifts. Trees that have already lost their top to beetles or drought go first.
Most of this is preventable in advance. Thinning a heavy canopy and getting deadwood out is what trimming and pruning is for, and it is a great deal cheaper in June than the same tree is in August.
Paperwork
We provide a written, itemized invoice for every storm job, describing what came down, what was removed and what condition we found it in. Whatever you need that document for, you will have it.
Fastest way to reach us. Call 928-232-0011. If it rings out the crew is on a job — send a text and you will get a call straight back.
Common questions
Asked and answered.
Are you 24 hours?
The phone is answered 6AM to 7PM, seven days a week. Outside those hours, leave a message or text and it gets picked up first thing.
Do you charge extra for emergencies?
Same-day and after-hours work carries a premium because it displaces scheduled jobs. We tell you the number before we start, not after.
Tree fell on my neighbor's property. Whose problem?
In Arizona responsibility generally follows where the trunk was rooted, though it also depends on whether the tree was a known hazard beforehand. Our job is getting it off safely and documenting what we found, and we'll work with both households on access.
Can you just cut enough to get my car out?
Yes, and that's frequently the right first move. Clear the access, get you mobile, then schedule the rest properly in daylight.
Should I cut it myself?
Storm-damaged wood is under load in ways you cannot see. Bent limbs and split trunks release violently when cut. This is where most chainsaw injuries happen. Please don't.
Free estimates
Tell us what the tree is doing.
Call or text and we will come out and look at it. You get a written price, and there is no charge for the visit.
928-232-0011Open 6am–7pm, seven days a week